YOUR RELIABLE OFFSHORE OUTSOURCING PARTNER
ALWachsend
ALWachsend Branches
ALWACHSEND BPO
ALWACHSEND INFORMATION TECHNOLOGY SOLUTIONS
ALWACHSEND TRAINING AND PLACEMENT SERVICES PVT. LTD.
ALWACHSEND NGO
ALWACHSEND FABRICS & ACCESSORIES
worldwide services
Given our versatile knowledge base and drive to deliver, we consider no task too large or too small to undertake. We bring the same level of commitment to every project that we take on, enabling you to focus on your core business while we handle all the backend work that goes into its successful operation. Operating out of the software hub of India, Bangalore, ALWachsend has access to exceptional technical facilities that few other Indian Offshore Service Providers can boast of.
services
Customer Support
Inquiry Handling
Toll Free Services
Order Tracking
Customer Satisfaction
Reservations
MS Office Management
E-mail Support services
Disaster Recovery Services
Web based customer support
Trouble Ticket Support
Transcribing of scanned files in any format (word, pdf, excel, web, etc)
Converting of word files to image files
Report Creation
Presentation of facts and figures in the form of graphs and charts
Back Office Operations
Market Potential Assessment
Industry Value-chain analysis
Market Entry Strategy
Posting of jobs in various job boards and company website
Response Handling
Resume Formatting
Interview scheduling
Training
Exit Interviews
Timekeeping
Workforce Planning
Database scrubbing
Debt Collection Services
Telemarketing lead management
Market Intelligence Services
ALWACHSEND BPO
ALWACHSEND BPO provides end-to-end Business Process Outsourcing Services, F&A BPO, Call Center and IT Outsourcing Services
Imagine an outsourcing partner who takes care of your operational challenges, like a seamless extension of your own organization. For over7 years, ALWACHSEND has been just such a partner for businesses around the globe.
Our outsourcing offering spans IT Services, Finance and Accounting (F&A) Outsourcing Services, Back Office BPO (Data Entry and Data Processing Services), Call Center (Customer Service) Outsourcing, Healthcare BPO Services, E-commerce Support Services, Corporate Training, and Digital Marketing.
IT/ITES Solutions
In an age when technology, in some form or the other, is a fundamental part of most people’s lives, Information Technology (IT) is firmly in place as one of the pillars on which businesses are built. It is not just about having the latest hardware anymore; the right software solutions have the power to propel your business forward ahead of the competition.
With vast experience as an IT services provider, ALWachsend can develop IT solutions that deliver results for your business. Our qualified software engineers and developers are adept in the latest technologies for on-premise, cloud, mobile and web solutions. We also follow best practices, so the process of design, development, deployment and maintenance is hassle-free for you. By choosing us as a partner, you can be assured of a cost-effective and timely delivery.
ALWachsend is proficient in developing high-quality software solutions on the latest, popular platforms within stipulated timeframes. From conception to prototype to finish, our team of IT professionals will work closely with you at every step along the way to ensure that your requirements are being met.
Our approach incorporates best practices and the latest development tools to deliver a user experience that is as seamless as possible and in line with your business’ objectives. We also provide reports to clients in all phases of software application development, to keep you updated of the progress of the project. Data security is given maximum importance, in compliance with our ISO 27001 certification.
ALWACHSEND TRAINING AND PLACEMENT SERVICES PVT. LTD.
ALWACHSEND is one of the leading Training Development & Manpower Staffing, company based out in Bangalore India, offering cost effective & hassle free solutions across all the industries in India & overseas. We are giving end to end support Employee selection & On-boarding process… We are committed to our client, as part of talent acquisitions team. We take challenges to fulfill their Complex hiring needs thus giving a cost effective solutions.
Our professionals have a vast knowledge in the recruitment process, hiring strategy, screening the right candidates for right job. We have a strong background in the recruitment area and staffing service industry.
If you are an employer and looking for a right candidate we are here to help you out, our experienced Recruiters are dedicated to support you whenever you need.
- Training & Development
- Permanent Hiring
- Executive Search
- Contract Staffing
- Temporary Staffing
- Campus Placements
- RPO Services
- IT Jobs
- Management Jobs
- IT Consulting
- Engineering Jobs
- Executive Jobs
- HR Consultancy Services
Inbound Call Center Services
In today’s competitive world, the quality of a company’s inbound call center and the success of its customer service efforts are inextricably linked. Alwachsend ensure that the inbound call center services are high performing. This helps to ensure that they can respond efficiently and appropriately, to customer queries/sales calls, feedback, surveys, and other activities, which would lead to success in their sales and acquisition strategies, thus leading to revenue generation. The challenges of maintaining an inbound call center render this impractical for many businesses; these include the costs of hiring specialized staff and maintenance of infrastructure.
An attractive way to ensure the delivery of the highest quality of customer service is to collaborate with an experienced inbound call center service outsourcing provider. Alwachsend is an expert global IT-BPO, that has the experience, the trained staff, resources, and the technology to ensure that the inbound call center service of your organization surpasses expectations and yields desired results in the form of increased sales leads and enhanced customer relationships.
Outbound Call center Services
ALWachsend has highly skilled agents with years of experience selling products and telemarketing over the phone. We create programs that fit your needs and offer the best in script writing, quality control, and outbound call training. And our detailed reporting lets you be sure your campaign is running the way you expect. ALWachsend has provided various lead generation services to multiple companies and we provide our clients with fresh sales opportunities daily
With ALWachsend Outbound call center you get more value for your outbound calling campaigns. Our comprehensive support ensures high sales ratio, customer service and the best return on investment. Our telemarketing teams have helped our clients in various market sectors including: Health Care Products, Nutritional Products, Online Marketing, Medical Equipment, Subscription Renewal, Educational Training, Work-From-Home, Franchise Expansion, Student Loans, Mortgage Loans, Payday lending, Health Insurance, Income Tax Preparation, Legal Marketing, and Direct Response Follow-up.
ALWachsend’s pricing is both competitive and flexible. With no long-term commitments, our month-to-month agreements give you the flexibility to add agents to projects fast. Our onsite training and quality control ensures that your expectations will be met.
Back Office Service support for Non voice
An organization’s back office management can significantly impact its success. Large volumes of data accrue on a daily basis, from various transactional processes such as order fulfillment, applications processing, transaction processing, billing, and collections that require effective back office solutions. ALWachsend is one of the reputed leaders in empowering numerous global businesses and organizations through high quality back office BPO services that promote enhanced business efficiency and improved bottom-line.
ALWachsend’s deep industry specific expertise helps us to tailor customized back office BPO services that match your business needs. We aim to enhance your service delivery excellence while ensuring compliance with industry-followed quality and security standards.
- Online Data Entry
- Offline Data Entry
- Logistics Data Entry
- Image Data Entry
- Manual Data Entry
- Document Management
- Electronic Document Management
- Invoice and Billing Data Entry Processing
- Application Forms Data Entry
- Order Entry and Processing
- Records Indexing
- Survey Forms Processing
- Document Conversion
- Catalog Management and Data Entry